We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Exceptions to the Policy:
The following categories are exempt from the aforementioned policy:
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
SPECIFICATIONS
Covers | Covers are attached with minimal hardware and can be removed without taking off the pedals or cranks. |
Cable Management | Optional |
Accessories Holder(s) | Yes |
Transport Wheels | Integrated |
Frame | Two-step powder-coating process applies rust-resistant undercoat and cosmetic topcoat to steel frame. |
Bearings | The bottom bracket assembly uses a hardened steel shaft with deep-groove sealed precision ball bearings designed for smooth operation and exceptional service life. |
Seat | Ergonomic saddle design with comfort groove. 10.5 inches (27 cm) width quickly tapers to a narrow nose for improved riding comfort. Optional universal seat post allows easy installation of different saddle types. |
Handlebars | A new over-molded handlebar design offers the user three comfortable riding positions-upright, cruising, and road. In the road position, the ergonomic-shaped handlebars position the wrists in a natural, neutral position. The wide width of the handlebars provide stability and comfort along the entire forearm. The overall width of the handlebars is similar to indoor cycling bikes, which is narrower than most stationary bikes. This places the user in better ergonomic position with the forearms more directly under the shoulders. In the cruising position, the wide handlebar is more comfortable on the user's hands. Touch heart rate is integrated in the upright and road-race positions. |
Pedals | For double the convenience, dual-sided pedals allow the rider to use the pedals with or without the integrated pedal strap. The extra wide pedal comfortably accommodates feet of all sizes, which allows proper pedaling form with the foot directly over the user's knee. |
Biomechanics | To achieve proper pedaling biomechanics, the seat post and seat post offset from the crank is key to aide in efficient pedaling and reduced shear force on the knee. The seat post angle is 74 degrees with a 5 inch (13 cm) offset from the crank axle. This places the forward knee directly over the ball of the foot (or pedal spindle) when the pedals are in a horizontal position. |
RESISTANCE SYSTEM | |
Minimum Watts | 18 watts (level 1 at 20 RPM) |
Maximum Watts | 750 watts (level 25 at 150 RPM) |
Resistance Levels | 25 |
3-Piece Crank | 3-piece crank tightens positively, reducing the need for periodic adjustments. The 170 mm crank arm accepts any standard road or mountain bike pedal. |
Drive System | The two-stage drive system yields a smooth, comfortable, quiet operation with a lower start-up resistance and more consistent resistance progression than single-stage drive systems. |
3-Phase Generator | 3-phase generator / eddy current resistance system requires no backup battery in order to efficiently power the bike. |
Belt Drive | Belt drive for smoother, quieter operation and reduced maintenance. |
CONSOLE FEATURES | |
Supports Connection to Apple Watch® | Yes, via optional Smart Watch Connector. Factory-installed or field-installed retrofit kit. |
Console Type | 15-inch LCD Capacitive Touch Screen |
Numeric Keypad | Yes |
Motion Controls | Yes |
Tactile Dome Keys | Yes |
QuickStart | Yes |
Electronic Readouts | 18 Readouts |
Resistance Level | |
Total Distance, Distance Remaining | |
Total Calories Burned, Calories/Min, Calories/Hr, Mets, Watts | |
Time Elapsed, Time Remaining, Time in Zone, Segment Time | |
RPM, Speed, Average Speed | |
Heart Rate, Average Heart Rate, Max Heart Rate | |
Console Language(s) | English, Chinese, Danish, Dutch, French, Finnish, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish |
Units Selection | Metric or U.S. Standard |
Preva® Pass Reader | Yes |
Maximum Pause Time (Pause) | 5 minutes |
Preset Programs | 17 Programs |
Lose Weight | |
4-3 Interval | |
Aerobic | |
Fat Burner | |
Heart Rate Zone | |
Be Fit | |
Manual | |
1-1 Interval | |
2-1 Interval | |
4-1 Interval | |
Rolling Hills | |
Mountain Peaks | |
Hill Climb | |
Heart Rate Zone | |
Push Performance | |
1-4 Interval | |
1-2 Interval | |
5 K | |
Heart Rate Zone | |
Watts Target | |
Maximum Workout Time | 120 minutes |
HEART RATE MONITORING | |
Touch | Yes. Touch heart rate sensors conveniently located on the handlebars in both the upright and road positions. |
Telemetry | Yes. Integrated telemetry heart rate reads heart rate from a user's heart rate chest strap. |
Heart Rate Sensor Advisory | The heart rate features are intended for reference only. They may not be accurate for every user or at every speed and are not intended for use as a medical device. Holding the heart rate handle touch sensor while exercising at higher intensity may also decrease accuracy of the heart rate reading and is not recommended. Please also read the product documentation and our Freqently Asked Questions. |
NETWORK CAPABILITIES | |
Diagnostics | Ability to set club parameters, e.g. limit exercise time, set default language and pause time. |
Wireless | Yes |
Preva® Network Capable | Optional |
EQUIPMENT DIMENSIONS AND WEIGHT | |
Length | 48 inches / 122 cm |
Width | 21 inches / 53 cm |
Height | 62 inches / 157 cm |
Equipment Weight | 169 lbs / 77 kg |
SHIPPING DIMENSIONS AND WEIGHT | |
Length | 51.5 inches / 131 cm |
Width | 28.5 inches / 72 cm |
Height | 54 inches / 137 cm |
Shipping Weight | 178 lbs / 81 kg |
POWER REQUIREMENTS | |
Equipment | Powered |
International 240 VAC | Applicable country-specific power cord |
Personal Viewing Screen (PVS) | Powered |
EQUIPMENT SPECIFICATIONS | |
Maximum User Weight | 350 lbs / 159 kg |
Standard Frame Colors | Gloss Metallic Silver |
Black Pearl | |
INTEGRATED ENTERTAINMENT OPTIONS | |
Reading Rack | Optional |
Personal Viewing System (PVS) | Integrated |
Personal Viewing Screen (PVS) (Specification) | 15in. LCD Capacitive Touch Screen |
iPod® / iPhone® Compatible | Integrated |