We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Exceptions to the Policy:
The following categories are exempt from the aforementioned policy:
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
SPECIFICATIONS
Covers | Long lasting appearance with covered ramp, enclosed rear covers, and covered frame and pivot joints. |
Covered ramp to prevent dirt and debris build-up. Easy to clean without removing the ramp cover or pedals. | |
Rear access cover can be removed and replaced in less than 2 minutes by removing only two screws. Convenient access to check and adjust drive belt tension. | |
Front covers can be removed in less than 2 minutes, providing quick access to lift assembly. | |
Accessory Holder(s) | Thoughtful, secure storage with a logical, clean place for your water bottle, cell phone, and other accessories. |
Transport Wheels | Wide transport wheels in the front of the EFX® allow the unit to be moved when cleaning the floor. |
Biomechanics | Biomechanics validated by a Washington state university for users of all ages, fitness levels and sizes, from the 5% size female to the 95% size male user. |
Bearings | Dual, in-line polyurethane wheels with over-sized axles and premium sealed bearings provide a perfectly balanced load, gliding on stamped, stainless steel tracks for an incredibly smooth feel. |
Ramp | Converging Adjustable CrossRamp® |
Foot Pedals | Oversized, polypropylene foot pedals fit your largest user and are easy to clean. |
Ramp Angle | 10-35° |
Upper Handlebars | Moving Handlebars |
CrossRamp® Technology | Provides 20 different settings (10-35 degree ramp incline) for users to target different muscle groups. Ideal for all age and fitness levels. |
CrossRamp® Technology | Automatic |
RESISTANCE SYSTEM | |
Resistance System | Durable, proven 3-phase hybrid generator / eddy current system with new, faster controller provides 20 levels to tailor workouts with consistent, smooth resistance. The 20 resistance levels range from 18 watts (level 1 at 40 SPM) to 720 watts (level 20 at 200 SPM). |
Resistance Levels | Jan-20 |
Minimum Watts | 18 watts |
Maximum Watts | 720 watts |
CONSOLE FEATURES | |
Console Type | Large LED Display |
Tactile Dome Keys | Yes |
QuickStart | Yes |
Motion Controls | Yes |
Numeric Keypad | Yes |
Muscle Monitor | Shows muscle recruitment related to change in CrossRamp |
Units Selection | Metric and U.S. Standard |
Preset Programs | Lose Weight |
4-3 Interval | |
Aerobic | |
Fat Burner | |
Heart Rate Zone | |
Be Fit | |
Manual | |
1-1 Interval | |
2-1 Interval | |
4-1 Interval | |
Total Body Interval | |
Rolling Hills | |
Mountain Peaks | |
Hill Climb | |
Heart Rate Zone | |
Get Toned | |
Glute Toner | |
Glute Toner Plus | |
Leg Sculpt | |
Leg Sculpt Plus | |
Push Performance | |
1-4 Interval | |
1-2 Interval | |
5 K | |
Heart Rate Zone | |
Test Your Fitness | |
Fitness Test | |
Console Language(s) | English, French, German, Spanish, Dutch, Italian, Russian, Portuguese, Chinese, Japanese, Korean |
Maximum Pause Time (Pause) | 120 seconds |
Electronic Readouts | Resistance Level Incline Level Distance Strides / min Total Strides Calories Heart Rate Time Remaining Time Elapsed Time in Zone Segment Time Remaining Average Speed Calories / min Calories / hour Watts METS Target HR Average HR % Complete Workout Profile Workout summary |
Maximum Workout Time | 120 minutes |
HEART RATE MONITORING | |
Touch | Handheld heart rate sensors located on fixed handlebars for increased accuracy and ease of use by exercisers of all sizes. |
|
Yes. Equipped for heart rate telemetry reading using a chest strap. |
Telemetry | |
SmartRate® | No |
INTEGRATED ENTERTAINMENT OPTIONS | |
Reading Rack | Integrated |
Personal Viewing Screen (PVS) (Specification) | 15in. Screen (Optional) |
Entertainment Cap / Wireless Receiver | Optional |
NETWORK CAPABILITIES | |
CSAFE Ready | Yes |
FitLinxx Compatible | Yes |
Diagnostics | Ability to set club parameters, e.g. to limit exercise time and pause time. |
EQUIPMENT SPECIFICATIONS | |
Maximum User Weight (lbs / kg) | 350 lbs / 159 kg |
Step-up Height (footplate at lowest position) | 8 inches / 20 cm |
Foot Pedal Dimensions (inches / cm) | 16 X 8 inches / 40.6 X 20.3 cm |
Minimum Space Between Foot Pedals (inches / cm) | 1.5 inches / 3.8 cm |
Stride Length at Minimum Incline (inches / cm) | 21 inches / 54 cm |
Stride Length at Maximum Incline (inches / cm) | 25 inches / 63 cm |
EQUIPMENT DIMENSIONS AND WEIGHT | |
Length | 80 inches / 203 cm |
Width | 30 inches / 76 cm |
Height | 67 inches / 170 cm |
Height with PVS | 82 inches / 208 cm |
Machine Weight (base equipment) | 340 lbs / 154 kg |
SHIPPING DIMENSIONS AND WEIGHT | |
Length | 85 inches / 216 cm |
Width | 30.75 inches / 78 cm |
Height | 28.125 inches / 71.4 cm |
Shipping Weight | 396 lbs / 180 kg |
POWER REQUIREMENTS | |
Equipment | Powered |
Personal Viewing Screen (PVS) | Powered |
International 240 VAC | Applicable country-specific power cord |