We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Items Not Eligible for Return or Exchange After Delivery & Installation
Once these products have been delivered and installed, they are not eligible for return or exchange due to their size, assembly requirements, and usage nature:
Snooker Tables
Billiard Tables
Football Tables
Table Tennis Tables
Air Hockey Tables
Pool Tables
Massage Chairs
We recommend reviewing all product details and ensuring space measurements before placing your order. Our team is always happy to assist with any questions prior to purchase.
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
The Hoist Fitness HD-4000 Simple Trainer is a premium functional trainer designed to elevate strength training for commercial and light commercial gym environments as well as dedicated fitness spaces. With a patent-pending dual-axis adjustment system and smooth, centered cables, this trainer combines ultimate versatility, intuitive adjustability, and professional performance to support full-body functional workouts, cable routines, and dynamic resistance training with ease. Its thoughtfully engineered movement paths and adjustable arms help users of all levels move efficiently through hundreds of exercise options.
Dual-Axis Adjustment System
The Hoist HD-4000 features a patent-pending dual-axis adjustment system that simultaneously controls both the vertical and horizontal movement of each arm with a single easy-to-adjust lever per side, reducing setup time between exercises.
Wide Range of Arm Positions
Each arm offers 12 height positions and 9 width positions, allowing users to tailor the trainer for a wide variety of strength and functional movements for upper body, lower body, and core training.
Centered Cable System for Smooth Resistance
The cables remain centered with the axis of the armsâÃÂàrotation, preventing slack during adjustments and delivering a smooth, consistent cable feel throughout every rep and exercise.
Safety-Enhanced Over-Balanced Arms
Arms are slightly over-balanced for added safety during adjustments, with clear indicators showing users when each arm is securely locked and ready for use.
Standard Functional Accessories
The trainer includes two strap handles, plus stabilizing handles and a water bottle/phone holder for convenience during workouts.
Unmatched Versatility for Total Body Workouts
From cable crossovers and presses to rows, pulls, and core stabilization movements, the HD-4000 Simple Trainer supports a wide range of functional training exercises, enabling strength, conditioning, and athletic performance in one space-efficient machine.
Fast Setup and Smooth Transitions
With its intuitive dual-axis adjustment system, users can change arm positions quickly and easily, keeping workouts flowing without interruptions and maximizing training time.
Professional Smooth Cable Action
Cables that stay aligned with the arms axis produce reliable resistance and a fluid feel, improving training quality and enabling precise movement control for every exercise.
Built for High-Use Fitness Spaces
Designed for commercial and light commercial environments, this functional trainer offers dependable performance and durability that withstands frequent use by multiple users throughout the day.
Convenient Accessory Integration
Standard accessories and holders are integrated into the design for easy access to handles, water bottles, and mobile devices, enhancing user convenience and workout focus.
Q: What makes the HD-4000 Simple Trainer different from a standard cable machine?
A: The HD-4000 features a dual-axis adjustment system that controls both height and width of each arm with a single lever, allowing faster setup, more exercise options, and fluid adjustments between movements.
Q: How many adjustment positions do the arms have?
A: Each arm offers 12 height positions and 9 width positions, giving extensive flexibility for various exercise angles and resistance paths.
Q: Does the HD-4000 come with accessories?
A: Yes, it includes two strap handles and integrates stabilizing handles as well as a water bottle/phone holder for user convenience.
Q: Is this functional trainer suitable for commercial gyms?
A: Yes, itâÃÂÃÂs designed for commercial and light commercial use, supporting frequent workouts and multiple users while maintaining smooth cable action.
Q: Are the cables smooth and consistent during workouts?
A: Yes, the cables remain centered with the axis of arm rotation to eliminate slack and ensure a smooth, consistent feel throughout every exercise.
The Hoist Fitness HD-4000 Simple Trainer is engineered to deliver maximum functional training versatility, quick yet precise adjustability, and professional-grade cable resistance. Ideal for commercial studios, boutique fitness spaces, or high-performance home gyms, this trainer helps users of all levels enhance strength, mobility, and full-body conditioning within one space-efficient system. Whether youre a professional trainer, fitness enthusiast, or gym owner, the HD-4000 transforms your workout area into a complete functional training hub.