We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Items Not Eligible for Return or Exchange After Delivery & Installation
Once these products have been delivered and installed, they are not eligible for return or exchange due to their size, assembly requirements, and usage nature:
Snooker Tables
Billiard Tables
Football Tables
Table Tennis Tables
Air Hockey Tables
Pool Tables
Massage Chairs
We recommend reviewing all product details and ensuring space measurements before placing your order. Our team is always happy to assist with any questions prior to purchase.
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
The Concept2 StrengthErg is a compact, multifunctional air-resistance strength machine designed to deliver smooth, safe and effective full-body strength workouts without weight plates, barbells or racks. Using Concept2's signature air-resistance flywheel technology, the StrengthErg provides adaptive resistance that automatically matches your force output. The harder you push or pull, the more resistance you feel. This makes it ideal for beginners, athletes, seniors, home-gym users and functional-training enthusiasts who want a highly versatile strength-training tool that fits into small spaces.
The StrengthErg allows you to perform leg press, chest press and seated row movements on one machine. It replaces multiple bulky pieces of strength equipment and creates a fast, safe and plate-free training experience. Whether your goal is muscle building, strength maintenance, rehabilitation, power training or functional fitness, this machine gives you the freedom to train without traditional weights, allowing you to focus on form, controlled movement and continuous resistance.
Air-resistant flywheel system for smooth, dynamic resistance that responds to your effort
Three-in-one exercise functionality: leg press, seated row and chest press
Compact footprint (61" x 26") ideal for home gyms, apartments and small studios
Concentric-only movement for low-impact, joint-friendly strength development
Adjustable damper settings to customize intensity and workout difficulty
Durable, high-force frame engineered for long-term use and repetitive training
Smooth mechanics that reduce joint stress and help prevent injuries
Optional performance tracking with PM5 monitor or app-based data tracking
The StrengthErg eliminates the need for plates, bars or adjustable machines. It offers push, pull and leg movements in one unit, making it an excellent all-in-one strength solution.
Because the machine uses air resistance and guided movement, there is no risk of dropping weights or overloading joints. This makes it ideal for beginners, seniors or anyone recovering from injury.
With a small footprint and single-unit versatility, it is perfect for users who want maximum functionality in limited space.
Resistance increases automatically based on your force output. This helps with progressive overload, power development and functional strength training.
The flywheel design ensures a smooth, controlled range of motion suitable for high-rep endurance work, low-impact strength sessions or high-intensity circuits.
From rehabilitation to athletic performance, the machine adapts to your goals with safe movement patterns and adjustable damping.
Switch between leg press, chest press and row positions rapidly, making it ideal for circuit training, interval workouts or efficient home sessions.
Q: What exercises can I perform on the StrengthErg?
You can perform leg presses, chest presses and seated rows. These cover major upper and lower body muscle groups.
Q: Do I need weight plates?
No. The StrengthErg uses air resistance. The harder you push or pull, the more resistance is generated.
Q: Is this machine suitable for beginners?
Yes. It provides guided movement with low-impact mechanics, making it very beginner-friendly and joint-safe.
Q: Does it fit in small spaces?
Yes. With a footprint of 61" x 26", it is designed for compact spaces such as home gyms, living rooms, garages or small studios.
Q: Can I track my performance?
Yes. You can integrate the optional PM5 monitor or connect via fitness apps to track reps, force, work output, power and other training metrics.
Q: Can advanced athletes use the StrengthErg?
Yes. Because resistance increases based on effort, advanced users can generate high resistance for strength, speed and power training.
Q: Is maintenance difficult?
No. With no plates, racks or cables, maintenance is minimal and simple.
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