We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Items Not Eligible for Return or Exchange After Delivery & Installation
Once these products have been delivered and installed, they are not eligible for return or exchange due to their size, assembly requirements, and usage nature:
Snooker Tables
Billiard Tables
Football Tables
Table Tennis Tables
Air Hockey Tables
Pool Tables
Massage Chairs
We recommend reviewing all product details and ensuring space measurements before placing your order. Our team is always happy to assist with any questions prior to purchase.
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
The BH Fitness Xcalibur Magnetic Smart Bike is a premium indoor cycling bike engineered for smooth, silent and high-performance home training. Designed for serious fitness users, beginners and indoor cycling enthusiasts, this bike delivers a realistic cycling feel through its magnetic resistance system, Poly-V belt transmission and 15 kg flywheel. It offers the perfect blend of comfort, adjustability, durability and smart connectivity, making it ideal for home gyms, studios and high-intensity training environments.
Whether your goal is weight loss, endurance training, HIIT sessions, fat burn, improving cardiovascular health or preparing for cycling events, the Xcalibur Magnetic Smart Bike adapts effortlessly to your needs. With 24 resistance levels, up to 800 W of power output and full compatibility with popular training apps, it provides immersive and data-driven indoor cycling sessions suitable for riders of all fitness levels.
Magnetic resistance system for smooth, silent pedaling and consistent performance
24 resistance levels with power output up to 800 W for light to intense workouts
Smart-bike connectivity for apps such as Zwift and Kinomap using Bluetooth and FTMS
Ergonomic multi-grip handlebars offering multiple riding positions
Fully adjustable saddle and handlebar to accommodate different rider heights
Poly-V belt and 15 kg flywheel providing smooth transmission and stable ride quality
Compact and sturdy frame ideal for home gyms and studio spaces
Handlebar-mounted resistance controls for quick and easy adjustments
Emergency safety brake for immediate stopping during intense sessions
The magnetic resistance and Poly-V belt ensure near-silent operation, making it perfect for early morning or late-night workouts, apartments and shared spaces.
The 24-level resistance system allows you to switch from light cardio to intense power cycling, supporting beginners and experienced riders alike.
Pair the bike with virtual training apps to enjoy interactive routes, live classes and real-time performance metrics, transforming exercise into engaging workouts.
The multi-grip handlebar and fully adjustable saddle replicate outdoor cycling positions, enhancing comfort while maintaining proper riding posture.
The strong frame construction and compact footprint make this bike ideal for home setups without compromising performance.
Whether you're targeting fat burn, building stamina, improving cardiovascular health or training for cycling events, the Xcalibur supports a wide range of fitness goals.
Q: Is the Xcalibur Magnetic Smart Bike good for beginners?
Yes. With magnetic resistance, smooth pedaling and a comfortable riding position, it is beginner-friendly while still offering advanced training performance.
Q: Can it be used for serious power and endurance training?
Absolutely. With resistance levels up to 800 W, it supports interval training, sprint sessions, endurance rides and structured cycling workouts.
Q: Is this bike suitable for apartments or small spaces?
Yes. Its compact dimensions and quiet magnetic system make it ideal for home use, even in limited spaces.
Q: Can it connect to cycling apps?
Yes. It supports Bluetooth and FTMS, allowing connectivity with Zwift, Kinomap and other virtual training apps.
Q: Is the riding experience smooth and realistic?
Yes. The combination of a 15 kg flywheel, magnetic resistance and Poly-V belt offers a smooth, stable and realistic cycling feel.
Q: Can users of different heights use the same bike?
Yes. The adjustable saddle and handlebar positions allow comfortable use for riders of various heights and body types.
Q: Does the bike require much maintenance?
No. Its magnetic system and belt drive require minimal maintenance compared to chain-driven or friction resistance bikes.
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