Matrix Ascent Elliptical Trainer A50xir

We proudly extend our delivery services throughout Saudi Arabia, encompassing all regions, as well as all other Emirates. Upon confirmation of your order, please expect a delivery timeframe of 5-8 working days for completion. We are pleased to offer complimentary shipping and installation for most locations. However, for specific regions including Jazan, Abu Arish, Samtah, Tathleeth, Abha, Khamit Mushait, and Sana'a, an installation fee of SAR500 applies.

Installation Service:

Our esteemed customers can avail themselves of our installation service, wherein a qualified engineer will meticulously set up your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively available for selected Sports & Fitness Equipments. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are exempt from installation provision. Installation will be conducted within 2 days following the receipt of the shipment.

Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. All Fitness & Sports equipment, once unboxed or installed, is deemed non-refundable under any circumstances. However, in the event of any mechanical defect on the equipment, rest assured that the product shall be promptly replaced or repaired at no charge.

Refund Procedure:

Upon receipt and thorough inspection of the return shipment, the refund payment will be processed within 7-14 working days. Once approved, your refund will be promptly processed, and the credited amount will be returned via the same original method of payment utilized for the purchase.