We provide delivery services across the entirety of Oman. Once your order is confirmed, please anticipate a delivery timeframe of 2-5 working days for completion. We are delighted to offer complimentary shipping for all orders. For international shipping inquiries, kindly contact us via email or phone to obtain accurate rates.
Installation Service:
Our esteemed customers can avail themselves of our installation service, wherein a qualified engineer will meticulously set up your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively available for selected Sports & Fitness Equipments. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are exempt from installation provision.
We are committed to ensuring your complete satisfaction with every purchase. Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. Should you find yourself not entirely satisfied with your order, we offer free returns within a 7-day period. A full refund will be provided if the return is initiated within this timeframe. To be eligible for a return, it is imperative that your item remains unused, unopened, unworn, and in the same pristine condition as received, with the original packaging intact. Additionally, a receipt or proof of purchase is required to complete the return process. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery.
Please note that all Fitness & Sports equipment is non-refundable once unboxed or installed, without exception. In the event of any mechanical defects in the equipment, the product shall be promptly replaced or repaired at no cost.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible, and a return request must be submitted instead.
Refund Procedure:
Upon receipt and inspection of the return shipment, refund payment will be processed within 7-14 working days. Once approved, your refund will be credited via the same original method of payment used for the purchase.
| Accessories | Cup Holder, Magazine Holder, Phone Holder |
| Display | 6 LED window + dot Matrix LED |
| Feedback | Speed, Time, Calorie, RPM, Distance, Heart Rate, Resistance, etc |
| Pedals | Cushioned Gel Pads |
| Resistance Levels | 20 Levels (Up to 350 Watts) |
| Q-Factor | 75mm |
| Incline Range | None |
| Workouts | 8 preset, 4 targets, 1 user |
| Heart Rate Monitor | Yes |
| Step Up Height | 250mm |
| Electrical Requirement | Self Powered |
| Has wheels | Yes |
| Stride Length | 508mm (20 inch) |
| Dimensions | 1765 x 815 x 1800mm (L x W x H) |
| Weight | 119.6kg |
| Shipping Weight | 169kg |
| Maximum User Weight | 150kg |
| Handle Bar Controls | Yes |
| Handlebars | The large ergonomic handles features two position options, with heart rate contact sensors on front handlebars. |
| Pedals | The large pedals feature a grippy texture and are ergonomically correct in position which provides the ultimate natural motion. |
| Accessories | This cross trainer features many great attachments including: Integrated reading tray and water bottle holder. |
| Wheels | The transportation wheels allows users to easily and safely move the unit. |
| Brake | The incorporated self-generating brake system allows user to "free-wheel". This means when the user stops exercising the pedals stop with them. |
| Resistance Levels | An important feature in almost all areas of fitness and exercise is the ability to progress and regress. The ability to change the resistance levels allow users to begin with light resistance and increase it as their strength and stamina improves. It also allows for a more varies workout - which is important for doing interval or sprint style training. |
| Power Requirements | The Encore ECE5 is completely self powered. Just a few turns of the pedals with activate the console and it will continue to stay activated until you are finished your workout. |
| Console Feedback | Speed, Time, Watts, Calories, RPM, Distance, Heart Rate, Resistance Level |
