We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Items Not Eligible for Return or Exchange After Delivery & Installation
Once these products have been delivered and installed, they are not eligible for return or exchange due to their size, assembly requirements, and usage nature:
Snooker Tables
Billiard Tables
Football Tables
Table Tennis Tables
Air Hockey Tables
Pool Tables
Massage Chairs
We recommend reviewing all product details and ensuring space measurements before placing your order. Our team is always happy to assist with any questions prior to purchase.
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
The Tunturi Platinum T20 Treadmill is a high-performance cardio machine designed for demanding home users and professional environments. Engineered for durability, comfort, and precision, this treadmill delivers a powerful running experience suitable for walking, jogging, sprinting, and intensive interval training. With a strong AC motor, wide running surface, advanced cushioning, and smart connectivity, the Platinum T20 provides gym-level performance in a refined and robust design.
Whether your goal is weight loss, endurance building, speed training, or daily cardiovascular conditioning, this treadmill adapts to every fitness level and training style while ensuring comfort, stability, and long-term reliability.
The treadmill is equipped with a high-performance AC motor that delivers smooth, consistent power across a wide speed range from 1.0 to 22.0 km/h. This allows effortless transitions between walking, jogging, and high-speed running.
An electronically adjustable incline from 0 to 15 percent enables realistic hill simulation, helping increase calorie burn, strengthen leg muscles, and diversify workout intensity.
The spacious running belt measuring 150 x 56 cm offers excellent freedom of movement and stability. It supports long strides and provides a safe running platform for taller users and fast runners.
A multi-layer cushioning system reduces impact on joints and muscles. This helps protect knees and ankles, making longer training sessions more comfortable and reducing recovery time.
With 47 built-in workout programs, users can choose from a wide range of training profiles including endurance, fat-burn, interval, heart rate-controlled, and goal-based sessions.
The clear 10" display provides real-time feedback on speed, incline, time, distance, calories, and heart rate. Bluetooth connectivity allows seamless pairing with compatible training apps for interactive workouts.
Integrated hand pulse sensors and Bluetooth chest strap compatibility enable accurate heart rate tracking, helping users train safely and effectively within targeted heart rate zones.
The treadmill includes a tablet holder, USB charging port, bottle holder, quick-access speed and incline keys, and transport wheels for easy repositioning.
Built with a reinforced frame and premium components, the treadmill supports users up to 165 kg, ensuring stability and durability during intense and frequent workouts.
The powerful motor, wide speed range, and incline control allow users to perform professional-grade workouts without leaving home.
Advanced cushioning minimizes impact, making the treadmill suitable for frequent use and longer sessions while reducing stress on joints.
Multiple programs, speed settings, and incline levels allow personalized training routines tailored to beginners, intermediate users, and advanced athletes.
App compatibility and interactive training options help reduce workout boredom and improve long-term consistency.
Durable construction, stable design, and premium components make this treadmill a reliable solution for years of consistent training.
The Tunturi Platinum T20 Treadmill is ideal for users who demand performance, comfort, and reliability in one machine. It combines powerful motor performance, advanced cushioning, modern connectivity, and a spacious running surface to deliver an exceptional cardio experience. Suitable for home gyms, personal training studios, and professional fitness spaces, this treadmill supports long-term health goals and consistent progress.
Yes. With adjustable speed, incline, and multiple workout programs, it is suitable for beginners as well as advanced runners.
You can perform walking, jogging, sprinting, interval training, endurance workouts, incline training, and heart rate-based workouts.
Yes. Bluetooth connectivity allows pairing with compatible fitness and virtual training apps for interactive workouts.
Yes. The wide belt and advanced shock absorption system provide excellent comfort and stability during extended workouts.
Yes. Heart rate can be monitored using the built-in hand sensors or a compatible Bluetooth chest strap.
Yes. Integrated transport wheels allow easy movement within your home or training space.
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