We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Exceptions to the Policy:
The following categories are exempt from the aforementioned policy:
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
Structural Stability Enhancements
Reinforced Guide Rods
Uses 25 by 2.0 millimeter stainless steel guide rods instead of the standard 20 millimeter
Reduces weight stack wobble by 37 percent, verified through ASTM F2216 testing
Robust Frame Construction
Main support built with 50 by 100 by 2.5 millimeter rectangular steel tubing
Auxiliary structure includes 50 by 75 by 2.5 millimeter and 50 by 50 by 2.5 millimeter tubing for added strength
Pulley and Cable System
High-strength wire rope with 5.8 millimeter steel core made of 7 by 19 strands
Internally lubricated and nylon-coated for enhanced wear resistance
Minimum breaking strength of 3800 kilogram-force, certified to EN 12385-4
User Experience Optimization
Weight Stack Visual Guidance
Color-coded labels indicate load intensity: green for safe, yellow for moderate, red for maximum
Muscle Engagement Guide
Integrated diagram highlights primary muscle groups activated during use
Material and Finish
Durable Component Materials
Handles and shaft joints made from anodized aluminum alloy, compliant with ASTM B209
Weight stack pin constructed from hardened stainless steel
Anti-Corrosion Coating
Electrostatic spraying with three-coat and two-bake process at 80 micron thickness
Passes 600-hour salt spray test (ISO 9227) and 100,000 abrasion cycles (ASTM D4060)
Logistics and Assembly
Space-Efficient Design
Modular assembly enables field installation in under 45 minutes compared to over 120 minutes for conventional setups
Nested packaging improves container load efficiency by 40 percent