We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Items Not Eligible for Return or Exchange After Delivery & Installation
Once these products have been delivered and installed, they are not eligible for return or exchange due to their size, assembly requirements, and usage nature:
Snooker Tables
Billiard Tables
Football Tables
Table Tennis Tables
Air Hockey Tables
Pool Tables
Massage Chairs
We recommend reviewing all product details and ensuring space measurements before placing your order. Our team is always happy to assist with any questions prior to purchase.
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
The Tunturi Platinum S10 Sprinter Bike is built for riders who want intense, effective, and engaging indoor cycling workouts. Designed as part of the Platinum series, this sprinter bike delivers professional grade performance with a strong focus on durability, adjustability, and smooth operation. It is ideal for home gyms, fitness studios, group training sessions, and users looking to improve endurance, burn calories, and strengthen lower body muscles.
With its solid frame, responsive resistance system, and ergonomic design, the Platinum S10 supports both steady endurance rides and high intensity interval training, making it a versatile solution for daily cardio workouts.
The Platinum S10 is equipped with a precision PMS manual resistance system that allows fast and accurate resistance changes during workouts. With 32 resistance levels, users can easily transition from warm up sessions to challenging sprint intervals. The manual control provides immediate feedback, making it especially suitable for interval training, power workouts, and group cycling sessions where quick adjustments are essential.
The bike features a compact and adjustable LCD console that displays essential workout data including time, distance, speed, calories burned, RPM, watts, and resistance level. The angled display ensures clear visibility throughout the workout, helping users stay focused on performance and progress. An integrated device holder allows placement of a smartphone or tablet for guided workouts or entertainment during training.
The Platinum S10 comes with a dual pedal system that includes strap pedals on one side and SPD clip in pedals on the other. This design allows riders to choose between comfort focused cycling or performance driven training with enhanced power transfer. The pedal flexibility makes the bike suitable for a wide range of users, from beginners to experienced cyclists.
Designed for optimal riding posture, the Platinum S10 features a racing saddle with both vertical and horizontal adjustment. Clear adjustment markings make it easy to set the correct position for different users. The handlebars are also adjustable in height and reach, allowing riders to maintain a comfortable and efficient posture during long training sessions or intense workouts.
Bluetooth connectivity allows the Platinum S10 to connect with popular training apps such as Tunturi Routes, Kinomap, Zwift, and iConsole+. These platforms add variety and motivation by offering virtual routes, structured workouts, and interactive training environments. App compatibility helps users stay consistent with their fitness routines and track progress more effectively.
The Platinum S10 is constructed with a heavy duty frame that provides excellent stability during high intensity workouts. Transport wheels allow easy movement within the training space, while the robust design supports users up to 180 kg. This combination of strength and practicality makes the bike suitable for both residential and professional environments.
The Platinum S10 is an excellent choice for users who want a reliable and versatile indoor cycling bike. It offers responsive manual resistance, clear performance feedback, flexible pedal options, and ergonomic adjustability. Whether used for endurance training, calorie burning workouts, or high intensity interval sessions, this sprinter bike delivers consistent performance and long term value.
Yes. The wide resistance range and adjustable saddle and handlebars make it suitable for beginners as well as experienced riders.
Yes. The LCD console displays key training metrics including time, distance, speed, calories, RPM, watts, and resistance level.
Yes. The Platinum S10 supports Bluetooth connectivity and works with interactive fitness apps for virtual and structured training.
Yes. The manual resistance system and stable frame are designed to handle high intensity workouts and sprint based training.
Yes. The adjustable saddle and handlebars make it easy to customize the bike for different users and riding preferences.
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