We provide delivery services throughout the United Arab Emirates, encompassing Dubai, Abu Dhabi, Sharjah, Ajman, and all other Emirates. Upon confirmation of your order, delivery typically transpires within a timeframe of 1-3 working days. Additionally, we extend complimentary shipping for all orders. For inquiries regarding international shipping, we kindly request that you contact us via email or phone to obtain detailed rate information.
With regards to installation, a proficient engineer will coordinate the setup of your home equipment at a time that aligns with your schedule. Please be advised that installation services are exclusively offered for selected Sports & Fitness equipment. Items such as Brackets, Pull-Up Bars, or Hooks for Punching Bags are ineligible for installation provision.
Should you wish to initiate a return for an item, please reach out to our Customer Service Team at +971 56 963 6500 or via email at [email protected] within 7 days of receiving your item. This is provided that the product remains in its original packaging, unopened, or unused, and is subsequently sent back to us within 7 days of receipt. Upon thorough examination of the returned product, a refund will be processed within 4-10 working days. To facilitate the return process, a receipt or proof of purchase is requisite. We kindly request that any defects discovered in the item be reported to us within 1 business day from the date of delivery. It is important to note that all Fitness & Sports equipment is non-refundable once unboxed or installed, under any circumstances. In instances of mechanical defects in the equipment, the product shall be replaced or repaired free of charge.
Order Cancellation Policy:
Orders may only be cancelled within 6 hours from the time of online card payment. Once orders have been dispatched, cancellation is no longer feasible; instead, a return request must be submitted.
Refund Procedure:
To initiate a return and refund request, it must be done within 7 days of receiving the product, provided the item remains in its original packaging. Refunds will be processed within 2-5 working days after evaluating the condition of the returned item. Please be aware that this policy excludes pre-ordered or custom-manufactured items.
Exceptions to the Policy:
The following categories are exempt from the aforementioned policy:
For equipment requiring installation, returns cannot be accommodated post-delivery and installation at the customer's premises. However, if a manufacturing defect is identified during installation, the faulty component will be replaced at no expense, or alternatively, the entire machine will be replaced. Refunds will be initiated within 2-5 working days after evaluating the condition of the returned product.
Regarding shoes and apparel, returns will only be accepted if the product is unused, in its original unsealed packaging, and includes all tags. All return requests must be made within three days of purchase. Sealed products are not eligible for returns, and due to hygiene considerations, returns are not accepted for the following items: nutrition products, wearable technology, mats, socks, towels, gloves, insoles, bandages, hand wraps, and similar items.
The Sole R92 Recumbent Bike is a premium quality home fitness recumbent exercise bike designed for comfort, stability, and low impact cardio training. Built for users who want a safe, joint friendly workout experience without compromising performance, the R92 delivers a smooth pedaling motion, ergonomic seating, and advanced workout tracking features.
If you are searching for a recumbent exercise bike, low impact cardio bike, home fitness cycling machine, or comfortable stationary bike for seniors and rehabilitation, the Sole R92 is engineered to provide maximum comfort, cardiovascular improvement, and long term durability.
The R92 is perfect for users who want effective cardio workouts without stressing knees, hips, or joints, making it ideal for long term fitness and rehabilitation.
Supports consistent calorie burn through steady state cardio cycling, helping with fat loss and weight management goals.
Regular use strengthens the cardiovascular system, improving heart health, stamina, and overall fitness levels.
The recumbent seating position allows users to train longer with less fatigue, making it ideal for daily home workouts.
Perfect for older adults or users recovering from injury due to its stable frame and supportive seating design.
The R92 is a complete low impact cardio solution designed for safe, effective, and comfortable fitness training at home.
Yes, it is highly effective for burning calories and supporting weight loss through consistent low impact cardio cycling.
Yes, the recumbent design and low impact motion make it ideal for seniors, beginners, and rehabilitation users.
No, the recumbent seating position is designed to reduce stress on joints and lower back.
Yes, it is built for regular and long term home fitness use.
Yes, it includes built in hand pulse sensors for heart rate monitoring.
No, it operates with a smooth and quiet resistance system suitable for home environments.